Returns and Exchanges
HELM will gladly accept returns on unworn and unused HELM products within 30 days of purchase. HELM WILL NOT ACCEPT RETURNS ON WORN BOOTS. If you wish to make a return, please visit: https://helm.returnly.com
All sale items are eligible for exchange or store credit if received within 30 days of the date of purchase.
Any/all returns without proper authorization number will be refused and returned to sender.
Boot purchase may be refunded within 30 days of the purchase date on the receipt.
Boots must be unworn and in perfect condition in original shoe box. If boots have been worn we are unable to accept a return or exchange.
We do not exchange or refund gift cards.
HELM accepts exchanges on unworn and unused HELM boots within 30 days of purchase.
If you wish to make a return or exchange on a pair of HELM boots that you suspect has a quality control issue, please send us a picture of the issue along with the date of purchase to firstname.lastname@example.org