HELM will gladly accept returns on unworn and unused HELM products within 30 days of purchase. HELM WILL NOT ACCEPT RETURNS ON WORN BOOTS. If you wish to make a return, please visit:

  • All sale items are eligible for exchange or store credit if received within 30 days of the date of purchase.

  • Any/all returns without proper authorization number will be refused and returned to sender. 

  • Boot purchase may be refunded within 30 days of the purchase date on the receipt. 

  • Boots must be unworn and in perfect condition in original shoe box. If boots have been worn we are unable to accept a return or exchange.

  • We do not exchange or refund gift cards.


HELM accepts exchanges on unworn and unused HELM boots within 30 days of purchase. 

If you wish to make a return or exchange on a pair of HELM boots that you suspect has a quality control issue, please send us a picture of the issue along with the date of purchase to